A Study on Opportunities and Challenges in Implementation of Artificial Intelligence in Human Resource Management

Abstract

The present study examines the role of Artificial Intelligence (AI) in Human Resource Management (HRM), highlighting its opportunities and challenges. Based on a survey of 102 respondents using random sampling, the study investigates AI adoption in recruitment, performance management, employee engagement, and talent development. While AI offers benefits such as automation, efficiency, predictive insights, and diversity promotion, challenges like data privacy, algorithmic bias, high costs, and resistance to change remain. The findings suggest that AI should be positioned as an augmenting tool rather than a replacement for HR professionals, ensuring ethical, transparent, and human-centered implementation